Self-serve portals that take the phone calls out of doing business with you. Designed and shipped for auto dealers, not generic templates with auto dealers swapped in.
Most auto dealers are operating on sites or software stacks built three to five years ago for a different version of the buyer. Inventory feeds from the DMS to the website and third-party listing sites break or lag, so VDPs show wrong prices and sold units. The infrastructure decisions that compound are the ones made with the operator in the room, not the ones made in a vacuum.
Inparlor's Customer, Vendor & Dealer Portals engagement for auto dealers reflects that. We build the portals your customers, vendors, and dealers log into to do business with you without picking up the phone. The deliverables below are scoped against the unit economics, your AOV and retention.
Where most agencies treat auto dealers as another vertical to learn on, we treat the vertical as the starting point. The DMS, CRM, and website are separate systems that don't share data, so staff re-key leads and inventory by hand. We will tell you on the first call which of those constraints is binding and which is solvable inside the engagement.
minutes vs. hours
Inventory feed sync lag
10-30%
Online credit-app completion
$1,800-$4,500
Front + back gross per sale
<25%
Service bays booked online
48 hours
Business Portals proposal turnaround
Before any screen gets built, we define who sees what, customers, vendors, internal staff, and what each role can do. Permissions are the foundation, not a setting bolted on after the portal ships and someone sees data they should not.
Customers place orders, check status, and pull invoices without emailing anyone. The flows that flood the phones and inboxes today become self-serve, so the team handles exceptions instead of routine lookups.
The portal reads and writes against the systems of record, so orders, inventory, and invoices stay consistent with the ERP and accounting tools instead of drifting into a parallel copy nobody trusts.
We launch to one user group, internal staff or a pilot set of customers, prove the flows, then widen. Each audience comes online when its workflows are solid, so a rough first version never hits everyone at once.
Business Portals for B2B SaaS
Engineering backlog age: 1-3 quarters
Business Portals for Accounting Firms
Document collection cycle: 1-3 weeks
Business Portals for Insurance Brokers
Time to quote a risk: 20-60 min
Business Portals for Real Estate Agents
Listing-to-site sync lag: minutes vs. days
Business Portals for DTC E-Commerce Brands
Mobile storefront load time: 1.5-4s+
Business Portals for Supplement Brands
Subscribe vs. one-time mix: 35-60% subscribe
We respond within 48 hours with scope, pricing, and the team that would actually run the engagement.
Get a proposalOr explore the full Customer, Vendor & Dealer Portals page · Auto Dealers hub