Self-serve portals that take the phone calls out of doing business with you. Designed and shipped for dental practices, not generic templates with dental practices swapped in.
Most dental practices are operating on sites or software stacks built three to five years ago for a different version of the buyer. Insurance verification and benefit checks are done by phone, so booking stalls and front-desk staff burn hours per day on hold. The infrastructure decisions that compound are the ones made with the operator in the room, not the ones made in a vacuum.
Inparlor's Customer, Vendor & Dealer Portals engagement for dental practices reflects that. We build the portals your customers, vendors, and dealers log into to do business with you without picking up the phone. The deliverables below are scoped against the unit economics, new patient value (12 mo) of $1,500-$3,800.
Where most agencies treat dental practices as another vertical to learn on, we treat the vertical as the starting point. Routine patient questions about appointments, forms, and insurance flood the front desk during peak chair-time. We will tell you on the first call which of those constraints is binding and which is solvable inside the engagement.
10-18 hrs
Front-desk hours on insurance/week
20-35%
Overdue recall patients
$1,500-$3,800
New patient value (12 mo)
8-18%
No-show rate
48 hours
Business Portals proposal turnaround
Before any screen gets built, we define who sees what, customers, vendors, internal staff, and what each role can do. Permissions are the foundation, not a setting bolted on after the portal ships and someone sees data they should not.
Customers place orders, check status, and pull invoices without emailing anyone. The flows that flood the phones and inboxes today become self-serve, so the team handles exceptions instead of routine lookups.
The portal reads and writes against the systems of record, so orders, inventory, and invoices stay consistent with the ERP and accounting tools instead of drifting into a parallel copy nobody trusts.
We launch to one user group, internal staff or a pilot set of customers, prove the flows, then widen. Each audience comes online when its workflows are solid, so a rough first version never hits everyone at once.
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We respond within 48 hours with scope, pricing, and the team that would actually run the engagement.
Get a proposalOr explore the full Customer, Vendor & Dealer Portals page · Dental Practices hub